Lake Kivu Serena Hotel - Gisenyi

Gisenyi Rwanda, Gisenyi, Rwanda, 00100  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Lake Kivu Serena Hotel - Gisenyi

 Free Wi-Fi

Free Wi-Fi in rooms

 Free parking
 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

 Spa and relaxation

Spa & wellness center

Overview

The 4-star Lake Kivu Serena Hotel is located in the center of Gisenyi. The hotel opened its doors in 1998 and was remodeled in 2006.

This sophisticated hotel is situated 4.1 km from Mount Nyiragongo. The property is in a 20-minute walk to Gisenyi city center.

A 70-minute drive will take guests to Kigali. The hotel lies within 5 km of Goma airport.

Rooms

The property comprises 66 en-suite rooms appointed with coffee/tea makers, a private balcony, individual climate control, direct dial phone and satellite TV. Many rooms come with a stunning view on the garden. They also have family bathrooms with a shower, a bathtub and a hairdryer.

Eat & Drink

A buffet breakfast is offered at the restaurant. The café bar serves barbeque and light meals.

Services

Guests are welcome to use free parking, currency exchange and a beauty salon for general purposes and a conference room, a business center and an internet terminal for business needs.

Relax

An outdoor swimming pool and a tennis court are offered for the use of guests. The hotel's activities include lawn tennis and volleyball.

Year renovated:   2006.  Number of rooms:   66.

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Facilities

General

  • Free Wi-Fi
  • Free parking
  • Free on-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Currency exchange
  • Beauty salon
  • Elevator
  • Wheelchair access

Sports & Fitness

  • Water Sports
  • Tennis court
  • Fitness center
  • Volleyball
  • Tennis

Services

  • 24-hour room service
  • Bell staff/Porter
  • Car service
  • Doctor on call
  • Shops/Commercial services
  • Wake up service

Dining facilities

  • Bed and breakfast
  • Restaurant
  • Poolside snack bar
  • Cafe

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities

Children's facilities

  • Cribs available
  • Paid babysitting/Child services

Leisure facilities

  • Outdoor swimming pool
  • Health club
  • Spa & wellness center
  • Garden area

Room view

  • Garden view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Sitting area
  • Terrace
  • Twin bed
  • Ironing facilities

Bathroom

  • Private bathroom
  • Bath/Shower
  • Hair dryer

Bedroom

  • Down comforter

Media

  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  11 am

Check-Out

  • until  10 am

How to reach hotel

hotel Lake Kivu Serena Hotel - Gisenyi Gisenyi location
Show big map »

Hotel Address:

Gisenyi Rwanda, Gisenyi, Rwanda, 00100

Get directions
City Center
  • Gisenyi
    700 m
Airports
  • Goma (GOM)
    4.0km
  • Kamenbe (BKY)
    84.1km
Hotel information
  • Check-In:
    from  11 am
  • Check-Out:
    until  10 am
  • Year renovated:
    2006
  • Number of rooms:
    66

Rooms and availability

Twin Room
Bed type: 2 Single beds
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Lake Kivu Serena Hotel Family Room Room
    Family Room
    Check Prices
    • Air conditioning
    • Bathtub
    — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Lake Kivu Serena Hotel - Gisenyi Gisenyi location
      Show big map »

      Hotel Address:

      Gisenyi Rwanda, Gisenyi, Rwanda, 00100

      Get directions
      City Center
      • Gisenyi
        700 m
      Airports
      • Goma (GOM)
        4.0km
      • Kamenbe (BKY)
        84.1km
      Hotel information
      • Check-In:
        from  11 am
      • Check-Out:
        until  10 am
      • Year renovated:
        2006
      • Number of rooms:
        66

      Lake Kivu Serena Hotel Location

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      • General

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      What's nearby

      Popular areas

      • City Center - 1.0km

      Local Attractions

      • Mount Nyiragongo - 3.6km
        Hotel information
        • Check-In:
          from  11 am
        • Check-Out:
          until  10 am
        • Year renovated:
          2006
        • Number of rooms:
          66
        Cities nearby
        • Kigali hotels - 93km
        • Lake Kivu hotels - 1km
        • Musanze hotels - 48km

        Lake Kivu Serena Hotel Reviews

        Guest reviews are submitted by our customers after their stay at Lake Kivu Serena Hotel

        Average guest rating

        8.6out of 10
        Exceptional
        Based on 21 reviews

        Rating by category:

        Rooms
        9.4
        Value
        7.4
        Location
        9.3
        Service
        9.1

        Individual guest reviews

          How to reach hotel

          hotel Lake Kivu Serena Hotel - Gisenyi Gisenyi location
          Show big map »

          Hotel Address:

          Gisenyi Rwanda, Gisenyi, Rwanda, 00100

          Get directions
          City Center
          • Gisenyi
            700 m
          Airports
          • Goma (GOM)
            4.0km
          • Kamenbe (BKY)
            84.1km
          Hotel information
          • Check-In:
            from  11 am
          • Check-Out:
            until  10 am
          • Year renovated:
            2006
          • Number of rooms:
            66